We hope everyone is doing well!
We have now filled all of the orders from the live campaign and the Golden Quark. These orders are still being sent out, but we will have fulfilled all of the 2017 orders by the end of next week, it's more than 1000 Quarks already sent! The remaining orders are in production right now and will be shipped during the second part of June. If you have not received your tracking number and your order was placed in 2017, you should get it by the end of next week.
For the remaining orders, be sure that we are making everything to get them shipped as fast as possible!
We are so excited and glad that we have received such amazing feedback from the people who have already received their orders. This product is the culmination of many years of hard work, and we are so happy to see that you guys are finally enjoying it.
It has been a wild ride, and this is just the beginning. Here is a video showing the best of what we have been creating. We are excited to see what you’ll be creating now that it’s finally your turn!
Don’t forget to tag us on Facebook and Instagram using #noirmatter or @noirmatter so that we can repost it and share it with everyone!
Make sure you calibrate your Quark when you receive it to get it properly set up. We have made a few instructional videos, so be sure to watch them all to understand how your Quark works, how to calibrate it, and how to take care of it.
QUICK START : BASICS
QUICK START : TIMELAPSE
QUICK START : POLE
QUICK START : MAINTENANCE
QUICK START : CALIBRATION
Make sure to Calibrate you Quark when you receive it to get it properly setup.
We will release more videos with tips and tricks over the next few days, so be sure to subscribe here if you haven’t already done so:
If you have any questions or technical issues, please contact us directly via email at firstname.lastname@example.org.
Again, we thank you so much for your patience and trust. We are doing everything possible to deliver the rest of the orders as quickly as possible!
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