We hope everyone is doing great!
Here are all the updates on what has happened in March and what is planned for April:
We have been in China since the beginning of March. We received the new plastic parts that were supposed to arrive.
However after intensive testing, we found that the switch was not binding properly with the plastic material, resulting in possible waterproof failure during repetitive use. In order to resolve this issue we then modified the design to resolve this, pushing us back another couple of weeks. The good news is that we are starting to produce them and expect to have them by the end of the week.
Regarding the PCB, we have received them and tested them, and during test we noticed some small production errors that have since been rectified. As of right now we are flashing the PCB’s and submitting them to 5 different calibration tests for quality control.
We have also prepared a lot of crucial steps for the production process, including many fixtures and jigs to test different parameters to ensure a smooth and uniform assembly process.
All these changes have unfortunately affected the shipping timeline, we are now scheduled for an assembly starting next week and shipping for the end of the month.
If you want to see what the Quark can really do, we have released a new video with team rider Matthias Giraud, if you haven’t check it out click on the link below:
We will do an update as soon as the units are ready and sent to our fulfillment partner to be shipped.
We are working really hard, 14hours per day 7days a week and pushing everything as fast as we can but unfortunately it’s taking time to make things right…
We know everybody is excited and looking forward to get their Quark and that you guys have waiting a long time and we are really thankful for your patience!
If you have any questions don't hesitate to ask us. We typically respond in 1 hour on Facebook and 24h by email / 7days a week, so don't hesitate if you have any questions: email@example.com.
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